This guide shows how to use Flexybot.
When you are logged in, our chatbot will also be visible on our Help Desk. If the chatbot cannot assist you, you will be referred to a Customer Success Agent.
If you have questions, you can read more in our FAQ about Intercom here: FAQ - Frequently Asked Questions - Intercom
Step 1:
Log in online to your admin page with your username and customer code from the Flexybox system.
Need help finding your customer code? Find your customer code here
Step 2:
Press the Flexybox icon in the bottom right corner (no. 1).
Press Messages (no. 2).
Press Ask a Question (no. 3).
Step 3:
Write your question (no. 4).
